Our transport specialist will gather all the information regarding your origin and destination and learn about your expectations regarding your vehicle transport. We will arrange with a licensed insured carrier, once the transport has been assigned, you will receive an email and call from your transport specialist as well a call from the driver to schedule the actual pickup time on your specified date. At the time the driver picks up your vehicle, he/she will perform a detailed inspection of your vehicle and make any required notations on the Bill of Lading. You will both sign this form and you will receive a copy. The same Bill of Lading will be present upon delivery so you can re inspect the car. The driver will once again call you in advance to schedule an approximate time for delivery. The transporter will take every precaution to deliver you vehicle without incident. In the event damage should occur however, you must report this damage upon delivery on the Bill of Lading. It is important that you and the transport driver sign this document. Claims cannot be processed by carriers or their insurance company if damage is not noted at time of delivery.